Privacy Policy
This document sets out our privacy policy and terms with the kind of clarity you’d expect from a top-tier consultancy — and lets you know we’re serious about protecting your data, no matter where you’re based. We meet international data privacy standards, including GDPR (EU), CCPA/CPRA (California), and India’s Digital Personal Data Protection Act.
Effective Date: May 3, 2026
Last Updated: May 3, 2026
1. INTRODUCTION AND SCOPE
Akul Dravin Digitify Solutions (“the Company,” “we,” “us,” or “our”) is a global digital transformation provider focused on AI automation, SaaS, and marketing solutions. This policy explains how we collect, process, and protect your personal data if you interact with us — whether as a client, partner, or website visitor.
2. DATA CONTROLLER AND PROCESSOR
We act as the Data Controller for all data gathered through our website and marketing efforts. For our SaaS and automation services, we’re the Data Processor, managing end-user data on behalf of our clients.
3. WHAT DATA WE COLLECT
We gather data in three main ways to tailor our services to you:
– Identifiable info like your name, corporate email, job title, and company.
– Technical and usage data: IP address, browser info, location, plus web analytics (Meta Pixel, Google Analytics 4, LinkedIn Insight Tags).
– Operational data: Credentials you supply for integrations (CRM, AWS, Stripe), project briefs, and communication logs.
4. LEGAL BASIS FOR PROCESSING (GDPR)
We process your data for reasons specified by GDPR Article 6:
– To fulfill our contracts with you.
– To meet legal requirements, like international tax and trade laws.
– For legitimate business interests (like platform security and AI performance).
– With your explicit consent for marketing and advanced cookie tracking.
5. COOKIES AND TRACKING
We use three tiers of cookies:
– Essential cookies keep our portal secure and running smoothly.
– Analytics cookies track anonymous usage to improve the service.
– Marketing cookies help us retarget and serve professional content.
Manage your preferences anytime using our Global Privacy Control (GPC) banner.
6. SUB-PROCESSORS AND INTERNATIONAL DATA TRANSFERS
For reliability, we rely on trusted partners:
– Cloud via AWS (US/EU/Asia)
– Finances via Stripe/PayPal
– CRM and automation via HubSpot, Make, Zapier
All cross-border data transfers use Standard Contractual Clauses (SCCs) or similar frameworks.
7. DATA RETENTION AND SECURITY
We keep only what’s necessary:
– Marketing data is deleted after 24 months of inactivity; financial records are kept for 7 years, as required by law.
– Data is secured using AES-256 encryption at rest and TLS 1.3 in transit. Access is tightly controlled with Role-Based Access Control (RBAC) and Multi-Factor Authentication (MFA).
8. GLOBAL USER RIGHTS
No matter where you are, you can:
– Request your data in a portable format.
– Ask us to delete your data (“Right to be Forgotten”) unless legal requirements make us keep it longer.
– Opt out of behavioral advertising — we don’t “sell” personal info.
9. AI DISCLOSURE AND AUTOMATED DECISION-MAKING
We use machine learning to boost marketing performance — but we never automate decisions that have legal or major effects on you without human review.